Breitenleer Strasse 150, 1220 Wien

Office times: Monday – Friday: 10am to 3pm

Frequently Asked Questions

Please read our FAQ before contacting us.

How much are the shipping costs? Is there also free shipping?

Information about our shipping costs can be found here: Shipping

Which payment methods do you provide?

Information about the payment methods can be found here: Payment

How long does delivery take?

The average delivery time of our packages to Austria is one working day, to Germany 1-3 working days and other countries 2-5 days.

Do you send your parcels anonymous?

We only use discrete boxes with a neutral sender. 

Can I get an invoice for my order?

The invoice for your order will be sent to you via e-mail including the tracking link.

Send us an email